Community Surveys

ETC Institute specializes in the design and administration of market research for governmental organizations. Our major areas of emphasis include customer satisfaction surveys, community planning surveys, transportation surveys, employee surveys, voter opinion surveys, parks and recreation surveys, focus groups, and stakeholder interviews. Since 1982, ETC Institute has completed research projects for organizations in 46 states. ETC Institute has designed and administered more than 1,000 statistically valid surveys and our team of professional researchers has moderated more than 750 focus groups and 1500 stakeholder meetings. During the past five years, ETC Institute has administered surveys in more than 300 cities and counties across the United States. ETC Institute has conducted research for more major U.S. cities than any other firm. Some of the communities where ETC Institute has conducted surveys include:

	• Atlanta, Georgia		• Louisville, Kentucky
	• Austin, Texas		• Miami, Florida
	• Broward County, Florida		• Miami-Dade County, Florida
	• Buffalo, New York		• Nashville, Tennessee
	• Colorado Springs, Colorado		• Norfolk, Virginia
	• Columbus, Ohio		• Oakland, California
	• DeKalb County, Georgia		• Oklahoma City, Oklahoma
	• Denver, Colorado		• Providence, Rhode Island
	• Detroit, Michigan		• Riverside County, California
	• Dupage County, Illinois		• San Antonio, Texas
	• Fairfax County, Virginia		• San Bernardino County, CA
	• Fort Lauderdale, Florida		• San Diego, California
	• Fort Worth, Texas		• St. Louis, Missouri
	• Fulton County, Georgia		• St. Paul, Minnesota
	• Harris County, Texas		• Tarrant County, Texas
	• Houston, Texas		• Tucson, Arizona
	• Kansas City, Missouri		• Washington, D.C.
	• Las Vegas, Nevada		• Wayne County, Michigan
	• Long Beach, California		• Westchester County, New York

Our Research is Implementation Oriented:
ETC Institute specializes in helping organizations use market research to make better decisions. During the past five years, the results of our market research have lead to more than $2 billion in funding initiatives by state, municipal and county governments as well as numerous educational and nonprofit organizations. Projects that have been funded include a wide range of community redevelopment projects, transportation initiatives, improvements to schools and health care institutions, water and electrical utility improvements, tourism attractions, neighborhood improvements, downtown revitalization projects, open space acquisition and park improvements, and the development of numerous specialized leisure facilities such as community centers, aquatic centers, and sports facilities.

Our Research Helps Community Leaders Balance the Needs of the General Public with Special Interest Groups.
Special interest groups often dominate local-decision making processes because they actively participate in community meetings and share their ideas with local officials. While input from special interest groups is important, the needs of the general public can be overlooked if community leaders only have input from well organized groups and community activists. ETC Institute’s surveys are designed to ensure the needs of the entire community are represented.

Community Surveys

Specific Capabilities

ETC Quick Facts

Our address