ETC Institute’s in-house capabilities will meet the requirements for most market research initiatives. ETC Institute’s in-house resources
allow our project team to monitor all phases of the survey administration process, which ensures that the highest standards of quality are maintained.
In-house capabilities include: a state-of-the-art call center, a modern focus group room with one-way viewing area and client lounge,
a full service mail center with a Pitney-Bowes postage metering system, new data entry stations, an internet survey software platform
for administering "on-line" surveys, and sophisticated geocoding/GIS technology that allow us to map survey data and integrate the
results with other GIS-based systems.